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Business Hours

Define operating hours used for routing, SLAs, and scheduling. Supports bulk fetch, creation, full update, and bulk deletion of business hours records.

Operations

Fetch business hours by ID. Supports bulk fetch.

Request

Security
bearerAuth and apiKeyAuth
Query
idstring

Comma-separated list of business hours IDs

curl -i -X GET \
  'https://developer.sprinklr.com/_mock/apis/sprinklr-v3/businessHours?id=string' \
  -H 'Authorization: Bearer <YOUR_Token_HERE>' \
  -H 'Key: YOUR_API_KEY_HERE'

Responses

Success

Bodyapplication/json
Array [
idstring

Id of business hours

namestring

Name of business hours

descriptionstring

Description of business hours

timeZonestring

Time zone of business hours

daySchedulesArray of objects(DayScheduling)

Daily schedules of business hours

businessHolidayListsArray of strings

List of business holidays

createdTimeinteger, (int64)

Created time of business holidays

modifiedTimeinteger, (int64)

Modified time of business holidays

]
Response
[
  {
    "id": "string",
    "name": "string",
    "description": "string",
    "timeZone": "string",
    "daySchedules": [ … ],
    "businessHolidayLists": [ … ],
    "createdTime": 0,
    "modifiedTime": 0
  }
]