Skip to content

CFM Workflow

Trigger customer feedback management workflows from external events. Supports running a workflow from an event, with or without supplying profile details.

Operations

Run workflow via event

Request

Security
bearerAuth and apiKeyAuth
Bodyapplication/jsonrequired
workflowIdstringrequired

Active workflow to trigger

contextParamsobject

Context params passed as additional information

curl -i -X POST \
  https://developer.sprinklr.com/_mock/apis/sprinklr-v3/cfmWorkflow/trigger \
  -H 'Authorization: Bearer <YOUR_Token_HERE>' \
  -H 'Content-Type: application/json' \
  -H 'Key: YOUR_API_KEY_HERE' \
  -d '{
    "workflowId": "string",
    "contextParams": {
      "property1": "string",
      "property2": "string"
    }
  }'

Responses

Success

Bodyapplication/json
dataobject
errorsArray of objects(Error)
metadataobject(ResponseMetadata)
Response
{
  "data": {},
  "errors": [
    { … }
  ],
  "metadata": {}
}